Frequently Asked Questions
Everything you need to know about shopping with Merc Clothing.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
Do you offer international shipping?
Yes, Merc Clothing ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my Merc Clothing items?
To maintain the quality of your garments, we recommend following the specific care instructions on the inner label, though most of our collection prefers cold washes and air drying.